*737# Not Working on MTN, Airtel & GLO? – How to make it work

*737# not working mtn airtel glo

*737# not working

Do you have a GTBank account and you keep encountering issues when trying to use the Gtbank *737# code? If you’ve ever experienced the inconvenience of not being able to use the *737# code on any of your sim cards and wondering why the *737# code is not working on MTN, glo, or airtel line, you’re not alone. In this post we’ll address the issues you’re facing with the gtbank 737 code. Whether you’re using mtn, glo and airtel we’ll show simple solutions to why it’s not working.

GTBank’s *737# code is a convenient way to access various banking services on Gtbank using your mobile phone. By dialing *737# on your phone, you can perform  various banking  transactions without the need for internet access.

Below are some of the transactions and services you can perform with GTBank’s *737# code.

You can;

  • Buy airtime for yourself or for other mobile numbers directly from your GTBank account.
  • Transfer money between GTBank accounts or to other banks in Nigeria.
  • Check the balance of your GTBank account.
  • Pay for utilities like electricity, water, and cable TV subscriptions.
  • Buy data plan for your line or other lines.
  • Withdraw cash from a GTBank ATM without using a physical debit card.
  • Generate OTP for online transactions.
  • Reset Gtbank internet banking password using this.
  • Link your Bank Verification Number (BVN) to your GTBank account.

These are some of the services you can access through the gtbank ussd code. However, there are times when this code might not work as expected, you might encounter errors like “Service timeout” You currently do not have access to this service. Please contact your bank for further assistance”

or any other error message that can be so frustrating.  In that case let’s understand the possible causes of this problem and steps to solve them.

*737# not working on mtn, airtel, glo

For MTN, airtel and glo users, that are wondering why the gtbank *737# code is not working on their sims, below are some reasons the code is not working;

  1. Slow typing

Each time you dial the gtbank 737 code and waste time in selecting and sending the corresponding options of the transaction you want to perform, the code will stop at some point and won’t go through. So whenever you want to access the service, select the options of your transaction as quickly as possible.

  1. Poor network

A stable network connection is important when you want to make use of gtbank *737# code. Network fluctuations or weak signals can result can make the code to not go through. Make sure you’re in an area with strong network coverage before using the code.

  1. Technical glitches

Technical glitches can also also affect the smooth operation of the gtbank *737# code. If the GTBank system is experiencing temporary technical issues, it might impact the functionality of the *737# service. You just need to be Patient and try again at a later time.

  1. Service downtime

Sometimes, GTbank *737# or your mtn, airtel and glo services may experience downtime due to maintenance or technical issues. During this period, certain features may not be accessible. Just Wait for a while and try the code again later.


Now these are some of the reasons the gtbank *737# code is not working on your mtn, airtel or glo network. However if you’re able to access the code and perform a transaction but it didn’t take any effect, then make sure you have sufficient funds in your account balance to cover the transaction you’re attempting to perform.

To check your account balance;

  • Dial *737*6*1# on your mobile phone
  • Follow the on-screen prompts to enter your GTBank account number.
  • You’ll receive a message displaying your account balance.


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